Home
DE|EN

Data Protection

The protection of your privacy when using our website (www.caradvisor.at) is particularly important to us. Therefore, we will inform you in detail below about the processing of personal data. Porsche Austria GmbH & Co OG is responsible for the privacy of this website. Following we will inform you about all related processing of personal data within www.caradvisor.at.
This Privacy Policy applies only to www.caradvisor.at and its related sub-pages, but not to websites that are controlled and operated by third parties. Please check the privacy statements of websites that are controlled and operated by third parties, as these websites are beyond our control and Porsche Austria GmbH & Co OG is not responsible for their content and data protection measures.

1. Data security

Porsche Austria GmbH & Co OG has taken appropriate technical and organizational measures to protect your data against loss, manipulation or unauthorized access. The measures taken are subject to regular review and are constantly adapted to the state of the art.
1.2. If you have access data to access and use our online tools on the website, you are responsible for the secure storage of your username and password and for its secrecy.

2. Use of the website by minors

It should be noted that all online tools on our website which process personal data may only be used by persons 14 years of age and over. Use of the online tools and the resulting processing of the data of users under this age limit is prohibited without the consent of the parent or guardian. Should such data processing nevertheless occur, we will stop processing this data as soon as we have gained knowledge of it.

3. Collection and processing of personal data

3.1. Data provided by you

Personal data will only be processed by us in accordance with the applicable data protection regulations. If you correspond with us or fill in a form on our website, you acknowledge that the data you provide in the form will be processed for the purposes described below (see point 5).

3.2. Data collected by us

When you visit our website, cookies automatically collect personal data through automated means. For more information about cookies that are used on our website, see point 6 and our Cookie Policy

4. Partner

Porsche Austria GmbH & Co OG does not carry out all processing of personal data itself, but has the support of professional partners, which are working on behalf of Porsche Austria GmbH & Co OG. These partners have been carefully selected and take appropriate technical and organizational measures to ensure that your data is processed in accordance with data protection regulations and that your rights are protected. The partners are not permitted to use the provided personal data for their own or advertising purposes or pass them on to third parties.

5. Data processing in CarAdvisor

a. General contact form

Contact form (praise/criticism): When submitting the contact form, your personal data from the contact fields (vehicle data, information on the service-providing company, name, address, contact information, and the data of your request) will be processed.
Data categories: contact and identification data, vehicle data, text of the request
Purpose: answering your request
- Justification: legitimate interest (Art. 6 para. 1 lit f DSGVO) to process your request carefully and completely
- Storage duration: 18 months

b. Evaluation of a car dealership and the service offered (unverified rating)

CarAdvisor is an online rating platform on which car dealerships and additional equipment can be rated after a vehicle has been purchased. As part of a review on caradvisor.at via a CarLOG user account, you ensure that your review is based on an actual visit to the dealership. Your rating will be published under an abbreviation (first name and first letter of your last name). In the course of this, the dealership receives your rating and has the option of contacting you via your stored data (first and last name, chassis number, order type and brand of your vehicle) or directly via the CarAdvisor platform.
Purpose: To provide unverified reviews of car dealerships
- Justification: Art 6 para 1 lit bf DSGVO (legitimate interest) for the improvement of our services and services
Storage duration: 18 months or if the post is withdrawn / deleted

c. Participation in customer satisfaction surveys after using a service (verified rating)

With the invitation you received to submit a customer satisfaction survey, you can take part in the survey (via www.caradvisor.at) via the link. You will receive the invitation to the email address you provided or by SMS to your mobile number if no email address was given. With consent, the result will be published in personal form under an abbreviation (first name and first letter of your last name) on www.caradvisor.at. If you opt for an anonymous rating (for Volkswagen cars, Audi and Volkswagen commercial vehicles), your rating will not be published and no personal data will be stored. You can revoke the invitations at any time as follows:
Blocking form in the dealership
Deregistration via email link via unsubscribe button
Change the setting in the CarLOG user account
To delete a rating, you must open a CarLOG user account and assign the rating via this
data categories : Contact and identification data
Purpose: Recording customer satisfaction
- Justification: Art 6 para 1 lit f DSGVO (legitimate interest) to improve the services of our partner companies, workshops and authorised dealers of Porsche Austria GmbH & Co OG and Porsche Inter Auto GmbH & Co KG.
Recipient of the data: Market research service provider
Storage duration: 18 months

Information according to. Art 26 GDPR

Porsche Inter Auto GmbH & Co KG or the selected privately owned contract company conducts the customer satisfaction survey together with Porsche Austria GmbH & Co OG (general importer), which in terms of content is an agreement on joint responsibility according to Art. 26 of the General Data Protection Regulation. In terms of content, the agreement regulates the cooperation regarding the customer satisfaction survey. Essentially, Porsche Austria GmbH & Co OG acts as the product owner. The information and notification obligations are independently fulfilled by Porsche Inter Auto GmbH & Co KG or the selected privately owned contract company and Porsche Austria GmbH & Co OG. The rights of those affected are handled by Porsche Austria GmbH & Co OG (see contact details below).

6. Cookies and Social Plug-ins

6.1. A cookie is a small text file that saves internet settings. Almost every website uses this technology. It is downloaded from your internet browser the first time you visit a website. The next time you visit this website with the same device, the cookie and the information stored in it will either be sent back to the website that generated it (first-party cookie) or to another website to which it belongs (third-party cookie). This enables the website to recognize that it has already been called up with this browser and, in some cases, varies the content displayed.
6.2. You can find more information about the cookies that are used on our website in our cookie policy

7. Affected rights

You have the rights to information, correction, deletion, restriction, data portability, revocation and objection. You may exercise these rights by emailing the Privacy Officer(s) at datenschutz@porsche.co.at.
If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority (https://www.dsb.gv.at/).

8. Contact data

Responsible:
CarAdvisor is a brand of
Porsche Austria GmbH & Co OG Louise-Piëch-Straße 2, 5020 Salzburg
caradvisor@porsche.co.at
Data Protection Officer:
datenschutz@porsche.co.at